1. To determine what shipping will be for an order, just add the item(s) you are interested in to your shopping cart and click the "Shipping Calculator" on the right side of the page. (Click the image to the right for a larger screenshot.)

The shipping calculator is directly tied in with the UPS and USPS mail rates servers. If there is no information displayed and you are in a foreign country, then your order is probably heavier than your postal system allows. Try placing multiple orders with less items in each order or better yet, call us!

We ship all packages via UPS or the U.S.Postal Service. The US Postal Service will hand off your package to your countries national postal system. Import taxes, duties, or customs payments are payable by the purchaser upon delivery.

IMPORT FEES:
All international shipments are subject to your countrys import policies and fees. We have posted information on exports to Canada below, but are unable to do this for all countries. Please take the time to familiarize yourself with your particular countrys import fees before ordering. We will not mark items as gifts, leave out invoices, mark lower prices on our customs forms, or otherwise do anything illegal (yes, it is illegal) to help you avoid paying import taxes, so please dont bother asking.

CANADIAN IMPORT FEES:
When you import items from the US into Canada you will have to pay your local taxes plus a broker fee upon delivery. US to Canada Post broker fees are usually less expensive at delivery, but tend to be more expensive up front. UPS charges rather high broker fees (usually $30 or more) but the initial shipping fee is usually less. Check out TheFinalCost.com to estimate what your broker and tax fees will be upon delivery.

TAXES & DUTIES
While our products are manufactured in the US and are therefore not subject to Canadian Duties, all commercial goods valued over $20 CAD are subject to either the Goods and Services Tax plus the Provincial Sales Tax or the Harmonized Sales Tax, depending on your province.

BROKERAGE FEES
Import brokers inspect packages and handle the import of goods from one country to another. The fees you pay for this service are dependent on A) the shipping method you select, and B) the value of your order. UPS Brokerage fees can be found here. Canada Post charges a flat $8.00 as of the time of this writing.

If you do not follow these instructions your order will most likely not be processed. Additionally, we will validate all POs that come in to prevent fraud. If we suspect, for any reason, that your PO is not valid we will not fill your order. So be sure to put correct contact information (address, phone, email, and fax) on your PO.

If you need a W9 you can download it here. Our fax number is 206-764-3351. If you can email your PO in PDF format, we prefer that to fax.

It is required that the order be entered, either online or by phone, PRIOR to the receipt of your PO. If ordering online follow these instructions:

1. Add the items you are interested in ordering to your shopping cart by clicking the "Buy Now" button.

2. Click the "Check Out" button

3. If you do not yet have an account with us, fill out you customer information. Please note that accounts are listed under the name and email address of the person ordering. When finished click the "Create" button at the bottom of the page. If you already have a ButtonMakers.net account, you can sign in with the email address and password you chose when you set up the account.

5. On the checkout page select the "Pay-by-Phone, Money Order, or Purchase Order" payment option. If you already have a PO number, you can enter it in the Special Notes box. Also, please make sure that the billing address is the proper address for receiving invoices. Click "Continue."

6. On the confirmation screen, double check the order for accuracy and click "Confirm Order." You will then receive a thank you message, informing you that the order was successful. An email will be sent to the email address you used on the account containing the order number and details.

7. Include your Button Makers order number on your PO and email a PDF (info@buttonmakers.net) or fax (206-764-3351) it in. Once we receive your completed PO, we will check it for accuracy and validity, and fill and ship your order.

An invoice will follow within 30 days of shipment. Payment is expected immediately upon receipt of the invoice.

LOCAL PICKUP: Customers ordering in the Seattle area are more than welcome to come pick up your button makers orders. Just select the "Local Pickup" option on the shipping options page. This option is only available for Washington residents. If you are driving in from BC or elsewhere you can call us to place an order with no shipping fee.

It is important that you call and make an appointment before you come by. We are a very small company and we are not always here, even during business hours. Our local number is 206-297-8330.

We are located at:
6012 12th Ave S
Seattle WA 98108

We are the bright red storefront 4 doors down from All City Coffee in the Georgetown neighborhood (South Seattle, near Boeing Field).